Refund policy

Refund Policy

Return window

At Crestfield, you can return your order within 30 days of receiving it if the item arrived damaged or defective.

What condition must the item be in?

The item must be unused and in its original packaging with all tags attached. Items that have been used or are missing their packaging cannot be returned.

Who pays for return shipping?

If your item arrived damaged or defective, we will cover the return shipping costs.

Are there any restocking fees?

No. We do not charge any restocking fees.

Where do I send my return?

Crestfield
19283 Seeding Palace Circle
Riverside, CA 92507
US

My item arrived damaged, what now?

If your item arrived damaged or defective, please contact us within 30 days of receiving your order. We will send you a free replacement or issue a full refund.

How long does a refund take?

Once we receive and inspect your return, we process your refund within 30 business days.

Questions?

Email: admin@shopcrestfield.com